Privacy Policy - TrustLayer

1

Controller

TrustLayer is responsible for the collection and processing of personal information through the TrustLayer platform.

2

General Information

TrustLayer values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the TrustLayer platform. By using the platform, you agree to the practices described in this Privacy Policy.

3

Information We Collect

When using TrustLayer, we may collect the following categories of information:

Name and contact information
Email address and phone number
Account registration details
Identity verification information
Bank account verification information
Payment-related info (third-party processed)
Transaction details
Uploaded images, documents, and files
Device and browser information
Usage and activity data
Technical logs

4

How We Use Your Information

We use personal information to:

1 Create and manage user accounts.
2 Verify user identity and credentials.
3 Process payments and complete transactions.
4 Facilitate secure escrow transactions between buyers and sellers.
5 Analyze, update, and improve platform functionality.
6 Detect, prevent, and mitigate fraud or platform misuse.
7 Respond to support requests and user feedback.
8 Comply with applicable legal and regulatory obligations.

5

Information Sharing

TrustLayer may share information with trusted third-party providers that assist in operating the platform, including:

Payment Processors

For secure escrow transactions

Identity Verification

For user trust verification

Bank Verification

For connected payouts

Cloud Hosting

For secure database storage

Communications

For transactional notifications

We do not sell your personal information to third parties.

6

Data Security

TrustLayer implements reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. All communications with the platform are protected using industry-standard encryption where applicable.

7

Data Retention

Personal information is retained only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. Information may be securely deleted when it is no longer required.

8

Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your personal information
Withdraw consent where applicable

Requests may be submitted using our platform support channels.

9

Cookies and Analytics

TrustLayer may use cookies and similar technologies to keep users signed in, improve platform performance, analyze platform usage, and enhance the overall user experience. Users may manage cookie preferences through their browser settings.

10

Third-Party Services

The platform relies on third-party service providers for payment processing, identity verification, communications, hosting, analytics, and other operational services. Their use of personal information is governed by their respective privacy policies.

11

Children's Privacy

TrustLayer is intended for users who are at least 18 years of age. The platform is not directed toward children, and we do not knowingly collect personal information from individuals under the age of 18.

12

Changes to this Privacy Policy

TrustLayer may update this Privacy Policy from time to time. The latest version will always be available on the platform or website. Continued use of the platform after changes become effective constitutes acceptance of the updated Privacy Policy.